Shipping & Local Pick Up Policy

SHIPPING POLICY

FREE Shipping is available for Orders Over $100.
Please allow 3–5 business days for processing. Free shipping orders ship via UPS or USPS and typically arrive within 2 to 8 business days. Packages are not insured, so please ship to a secure location. We are not responsible for stolen or lost packages once marked as delivered.

You are responsible for entering the correct delivery address. Any returned packages due to incorrect address will be subject to additional shipping fees.

We are not liable for packages once they have been delivered to your mailbox or doorstep. If you're concerned about package safety, we recommend upgrading to a priority shipping option.

UPS SHIPPING OPTIONS

You may upgrade to various UPS shipping methods at checkout. Rates are calculated in real-time based on our discounted rates. These orders are processed the next business day and delivery times are not guaranteed.

  • UPS does not ship to PO Boxes

  • UPS Ground typically takes 5–7 business days

LOCAL PICKUP

We offer free Local Pickup from our storefront!

  • Select “Local Pickup” at checkout

  • You will receive an email when your order is ready

  • Please allow 1–2 business days for processing

  • Pickup hours: Mon - Fri, 10:00am - 5:00pm
    Wednesday, 10:00am - 4:00pm
    Saturday, 10:00am - 2:00pm

  • Pickup location: 421 Rodney Orr Bypass, Robbinsville, NC 28771

PROCESSING TIME

Orders are quickly processed and shipped from our store within 3–5 business days unless otherwise noted. Once your order has shipped, you’ll receive an email confirmation with a tracking number.